TeleForm is an intelligent data capture software solution that captures and classifies data from paper forms and documents and extracts the information, using OCR/ICR/OMR document recognition technology, ready for export to a database. TeleForm aims to reduce manual data entry by 90% or more and eliminate hundreds of operator keystrokes.
We are the first – and only – UK-based OpenText OEM Partner specialising in TeleForm and LiquidOffice.
The following statistics were observed during a 2024 TeleForm pilot scheme for one education client.
The TeleForm software consists of five integrated modules – Designer, Auto Merge Publisher (AMP), Scan Station, Reader and Verifier with Remote Capture Station (RCS) and Web Capture Option (WCO) available to customers who need to capture batches from remote sites.
TeleForm delivers the ability to:
TeleForm Designer enables you to create beautiful form templates through an intuitive drag-and-drop interface that are optimised for accurate recognition by the Reader module.
Automate the creation and print or electronic delivery of pre-filled personalised forms and documents by merging in data from existing databases.
Drive high-speed document scanners to efficiently capture forms in non-batch and batch-mode workflows to maximise efficiency.
Once the scanning is complete, the images are sent to the Reader queue for image processing, classification and data extraction using OCR, ICR, OMR and barcode recognition.
Flexible licensing allows for throughput to be scaled to meet any demand.
If human verification is required, images of fields needing review are displayed in the Verifier module with operators able to confirm the intended responses or correct misread characters with minimal keystrokes before moving to the next image.
Our web-based eVerify system is available for remote verification.
For customers who need to capture images from remote locations, several options are available including TeleForm add-ons Remote Capture Station (RCS) and Web Capture Option (WCO) as well as our propriety software eScan.
Once the process is complete, each form image – and all verified data - is exported to third-party document management systems (DMS), records management systems (RMS), or common format (e.g. Excel, CSV, XML or SPSS) for true integration.
Once the data has been exported, it is important to archive the scanned images for future reference or compliance reasons.
To assist you, we have an optional add-on module for TeleForm called eStore. The web-based system provides indexing, storage and retrieval of paper and electronic forms.
eForm Suite for TeleForm allows fillable HTML or PDF web form export from TeleForm Designer for users to complete on-screen and submit electronically to the TeleForm Verifier.
Automation of the bonus timesheet has been a major step forward. In the past, it took one-person 2½ days a week to manipulate the data and manually key the information into payroll. We’ve reduced this time by almost two days already, but we anticipate further efficiencies in the next phase...
Richard Churchill, Productivity Support Manager, Next Distribution Ltd
Teleform/ePC have been the lynchpin of data collection in our home diagnostic clinical trials for many years. As a small team, the software has given us cost-effective and flexible control to manage a diverse range of paper-based trials using a fully-featured form designer with support for downstream verification workflows all the way to export, while ePC have been instrumental in managing and maintaining the service availability with a high standard of professionalism and technical capability
SPD Swiss Precision Diagnostics GmbH
We did a scoping exercise across a number of UKCRC Registered CTU’s to see what data capture software was in use and by who. During this process, another CTU recommended ePC for support. We decided to contact ePC directly as we knew they were a reputable TeleForm reseller and we wanted to upgrade to a Workgroup licence so we could scan, verify and export simultaneously as well as design new forms.
Jo Smith, Database Interface Manager, Keele CTU
Designing, processing and analysing thousands of questionnaires a year requires an effective and efficient data capture system. TeleForm, provided by ePC, has been the central hub to this system for many years – we could not function without it.
Sue Thrower, RAF Cranwell
TeleForm has had so many benefits for us. It has enabled us to spot problems more quickly and reduced our workload. It has really paid dividends.
Rick Faulkner, Health, Safety and Environmental Advisor, Chevron Texaco
We have saved time and streamlined our processes by implementing this impressive, simple-to-use and accountable solution.
Chris McLeod, Systems Analyst, Adecco
Education charity reduce manual work by 75% by automating data collection from post event surveys with TeleForm.
Keele CTU saves time by capturing data from paper-based clinical trials with TeleForm.
Following a OJEU tender process, the British Council commissioned Civica as the prime contractor to deliver an on-screen marking (OSM) solution to mark up to 5 million ‘pen and paper’ IELTS tests each year.
As part of the agreement, Civica appointed ePC as its sub-contractor for the script capture, processing and verification work.
Based at the University of Bristol, the ‘Children of the 90s’ study uses TeleForm to capture data from the paper versions of their questionnaires.
Are you new to TeleForm or a previous user but need a refresher course?
Learn more about our range of TeleForm training courses, covering each of the core modules from designing forms to capture, processing, verification, and export.
Our support helpdesk is available to clients with a TeleForm support and maintenance contract and provides technical support and problem diagnostics, via telephone and eMail.
Depending on your level of support, you will also have access to maintenance releases, version upgrades, remote access problem diagnosis and resolution, remote server maintenance and a mirror system stored at our Head Office for testing and backup.
You can also read technical FAQ's on the TeleForm software.
