Digital transformation in the public sector

In recent years, Governments departments and public sector organisations have been under pressure to increase efficiency and deliver savings despite unprecedented budget cuts.

At the same time, the digital transformation of Government has accelerated with the introduction of the Government Digital Service (GDS) and the adoption of a ‘Cloud First’ policy which mandated public sector organisations to evaluate cloud solutions before considering other options.

Consequently, the public sector is increasingly adopting technology including cloud-hosted business process management software (BPMS) to modernise back-office processes involving data entry and the manual routing of paper forms. Inefficient and manual back-office processes are often the root cause of poor public services.

Crown Commercial Service (CCS) frameworks

ePC provide digital solutions across the G-Cloud and Digital Outcomes and Specialists (DOS) frameworks through the UK Government’s Digital Marketplace. These framework awards recognise our continued commitment and excellence when delivering digital solutions to the public sector.

A framework agreement is a type of ‘umbrella’ agreement negotiated with suppliers by Crown Commercial Service (CCS), on behalf of the public sector. Each framework agreement comes with standard terms and conditions which makes it easier for departments and authorities to procure cost-effective, agile software.

As a Crown Commercial Service (CCS) supplier, we provide services under the following Government frameworks:


Digital Outcomes and Specialists (DOS)

To discuss your G-Cloud requirements or procure a digital specialist or team, please call 03300 100 000 or visit the Digital Marketplace.