Process automation solutions to accelerate digital transformation
Whether you want to automate workflows or capture data from paper documents, our range of process automation solutions – combined with our can-do attitude to mapping out your processes – enable you to automate manual tasks, reduce manual data entry and modernise your organisation.
How can we help?
What we do
Working with leading authors, we build tailored data capture and business process management solutions based on solid, well-supported products to help you optimise operations, improve productivity, accelerate growth, and meet regulatory requirements. Our process automation solutions include:
Business process management
From simple ad-hoc departmental workflows to full enterprise business process management, we bring order to complex processes.
At ePC, we spend time with you to understand what problems you are trying to solve, what the current “As Is” process is and what your “Future” desired state looks like.
Once we have mapped out your process(es), business process management software (BPMS) is used to implement your perfect solution.
Electronic forms
Our eForm platform enables you to build rich, dynamic and secure electronic forms that work and behave in an intuitive way.
Platform features include real-time data validation, user authentication, automated notifications, workflow automation, dashboard reports, audit trails for regulatory compliance, and much more.
Whether you need to migrate from paper to an electronic form or want to get online as quickly as possible, we can build a bespoke eForm to meet your needs.
Workflow automation
Although simple data capture processes may consist of electronic forms with data exports, it is often necessary to pass form data from one participant to another for authorisation, review or other action.
Our low-code BPMS platforms include point-and-click workflow engines to graphically model and execute your business process(es).
This allows you to automate your organisation - reducing the load on your users while adhering to corporate policies and compliance regulations.
Automated data capture
Automatically capture, read and extract data from paper forms using OMR, ICR, OCR, and barcode recognition technology.
Our automated data capture solutions reduce manual data entry by 90% or more with human intervention minimised to a few keystrokes.
Collect more accurate data faster with fewer resources.
Document scanning services
Our UK-based and operated document scanning services service offers organisations access to document scanning equipment and the latest forms processing software.
The service is designed for organisations with quick turnaround, low-frequency data capture projects.
If you have a backlog of paper, or an infrequent need to capture data from forms, we have the resources to help.
Professional services
We are a solutions partner you can trust. Our focus is on delivering scalable solutions and nurturing long term relationships rather than selling boxed software and hitting quarterly sales targets.
When you work with us, we spend time with you to understand the problems you face before searching our toolbox to find - or create – the best process automation solutions to solve your unique challenges.
Trust a company with decades of industry experience to get up and running quicker - with less reliance on internal resources.
York Teaching Hospital save 165 hours throughout Phase III clinical study by moving from paper to electronic data capture
With eForms, the accuracy and timeliness of data collection has improved immeasurably. This was not possible with paper and means we can begin analysis much quicker to establish if the FIT can accurately detect colorectal cancer in patients.
Monica Haritakis, Clinical Trial Manager, York Teaching Hospital NHS Foundation Trust
Case studies
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Millennium and Copthorne (M&C) Hotels Plc
Millennium and Copthorne (M&C) Hotels Plc manage CapEx requests with cloud-hosted capital expenditure approval and tracking software.
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Health and Safety Executive (HSE)
The Health and Safety Executive (HSE) use LiquidOffice to capture data and manage the automated workflow of up to 200,000 RIDDOR submissions a year.
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Civica
Following a OJEU tender process, the British Council commissioned Civica as the prime contractor to deliver an on-screen marking (OSM) solution to mark up to 2.25 million ‘pen and paper’ IELTS tests each year.
As part of the agreement, Civica appointed ePC as its sub-contractor for the script capture, processing and verification work.
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Reading School
Reading School release exam results faster by outsourcing OMR scanning to ePC's document scanning bureau.
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Keele University
Keele CTU saves time by capturing data from paper-based clinical trials with TeleForm.
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Rentokil Initial
Rentokil Initial automate CapEx approval processes in Europe, Asia, Latin America and the USA with Process Director.
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University Of Bristol
Based at the University of Bristol, the ‘Children of the 90s’ study uses TeleForm to capture data from the paper versions of their questionnaires.
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Cambridge English
Expert in language assessment automates paper-based assessments with OMR exam processing and on-screen marking system.
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Midland Management Services (MMS)
MMS save 37.5 hours per week and reduce manual data entry by 80% with TeleForm based timesheet automation system.
Products
We are certified resellers of BP Logix Process Director and ABBYY FlexiCapture as well as OpenText OEM partners specialising in TeleForm and LiquidOffice.
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OpenText TeleForm
TeleForm automatically captures and indexes data and images from any form type, using handprint (ICR), machine print (OCR) and checkbox (OMR) recognition technology, ready for export to a database.
It aims to reduce manual data entry time by 90% or more and can eliminate hundreds of operator keystrokes.
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Process Director
BP Logix Process Director is an award-winning no\low-code BPM platform for creating rich digital applications.
Dynamic dashboards, powerful eForms, advanced workflows and extensive reporting combine to deliver a comprehensive business process management solution.
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ABBYY FlexiCapture
ABBYY FlexiCapture is a highly scalable data capture solution for extracting data from structured, semi-structured and unstructured documents for export into backend applications and archiving.
FlexiCapture brings together NLP, machine learning and advanced recognition into an enterprise-scale platform to handle every type of document, from forms to complex free-form documents.
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OpenText LiquidOffice
Fully web-based, LiquidOffice is a BPM software solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms. It encompasses the entire business process management lifecycle, from process design and workflow simulation to deployment and optimisation.
Featured products
Testimonials
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The implementation has been a smooth process. ePC have been really helpful throughout the project. They were able to offer advice when designing / planning the eCRF and help us iron out challenges before they became major issues. Their advice has really helped us focus on what data we needed to collect in order to meet trial objectives and regulatory requirements. I highly recommend them to other CTU’s seeking to implement an eForms system.
Monica Haritakis, Clinical Trial Manager, York Teaching Hospital NHS Foundation Trust
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Teleform/ePC have been the lynchpin of data collection in our home diagnostic clinical trials for many years. As a small team, the software has given us cost-effective and flexible control to manage a diverse range of paper-based trials using a fully-featured form designer with support for downstream verification workflows all the way to export, while ePC have been instrumental in managing and maintaining the service availability with a high standard of professionalism and technical capability
SPD Swiss Precision Diagnostics GmbH
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As an IT support group, we offer our business colleagues choices. The decision to select Process Director/Cloud Edition was made by the Divisional CFO, as the prototype of the CapEx process worked to his satisfaction. From an IT perspective we were also genuinely pleased with the pilot
Chris Broe, Group Chief Information Officer, Rentokil Initial
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Designing, processing and analysing thousands of questionnaires a year requires an effective and efficient data capture system. TeleForm, provided by ePC, has been the central hub to this system for many years - we could not function without it.
Sue Thrower, RAF Cranwell
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ePC understood what we wanted. On a number of occasions, we described roughly what we would like in terms of capability but not in any great detail. They captured the simplicity of what was required without compromising on functionality.
Nick Taylor, Finance Director, Millennium and Copthorne Hotels Plc
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We were mindful of the CapEx – and product creation – systems ePC had implemented and aware they worked well. In the end, the system had a lot of ticks against it and we did not see the value of going to another supplier when ePC had a box of tricks that worked well for us.
Robert Woods, Finance Manager, Initial
Verified product reviews
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TeleForm
4.5 / 5 | 2 reviews
Essential tool for paper forms
We use TeleForm to collect data for clinical trials...
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Process Director
4.7 / 5 | 26 reviews
Great BPM product
Easy to create responsive forms. Powerful, easy to configure built-in tasks. Quickly prototype a working version of a form and…
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Process Director
4.7 / 5 | 26 reviews
Powerful platform for complex workflow processes
BP Logix has provided us a platform to build a range of automated workflows that have improved efficiency in HR, Accounting, IT, and other administrative functions at the firm.…
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TeleForm
4.5 / 5 | 2 reviews
Easy to use
Overall, this system works really well for us. This is a great way to capture patient data and scan it into a usable database...
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Process Director
4.6 / 5 | 26 reviews
Low-code digital transformation
Process Director makes it easy to tackle complex workflows quickly and effectively, allowing us to address evolving…
