Process automation solutions to automate critical tasks

Overall, we have been delighted to have the ongoing support, close cooperation, and ability to react to our requirements that ePC have provided. Their ability to make changes to the functionality of the system has led us to realise the value of the EDC system in this study. It is already supporting a further study of ours, and we will continue to work with ePC in our future studies

Our experience with FSCE/ePC has been outstanding from start to finish. Their communication throughout the entire process was excellent, ensuring we felt well-supported and informed. The resources, including test answer sheets, were impressively organised and arrived in plenty of time, allowing us to handle in-school preparation well in advance. The test itself was challenging, and we appreciated the unique approach FSCE/ePC brought with its closed-response and creative writing sections, which offered a refreshing and insightful perspective on student assessment. FSCE/ePC were always available to assist with a range of questions, from potential appeals to specific needs like colored paper. Overall, FSCE/ePC provided a seamless and highly professional service, and we would confidently recommend them to other schools

I also want to thank you for your excellent service and support this year, it is always much appreciated and you are a valued supplier

As an IT support group, we offer our business colleagues choices. The decision to select Process Director/Cloud Edition was made by the Divisional CFO, as the prototype of the CapEx process worked to his satisfaction. From an IT perspective, we were also genuinely pleased with the pilot

We love the simplicity of the system. The actual form has not changed much. You now complete it online. It still captures all the same information. Crucially, the quality of submitted requests has improved as certain fields are auto-filled, calculated automatically or contain rules such as a mandatory field or display a warning if certain conditions are not met. We’ve made the process tighter and more consistent

Teleform/ePC have been the lynchpin of data collection in our home diagnostic clinical trials for many years. As a small team, the software has given us cost-effective and flexible control to manage a diverse range of paper-based trials using a fully-featured form designer with support for downstream verification workflows all the way to export, while ePC have been instrumental in managing and maintaining the service availability with a high standard of professionalism and technical capability

When we first spoke to ePC, the pre-sales process was low pressure and it always felt like they put our needs first. I think they actually said 500 timesheets is low volume and asked if we were sure we needed this…quite remarkable and very different to most sales teams I’ve encountered in the past

I would highly recommend ePC to other schools seeking an automated marking solution for the 11-plus exam. Our school has saved a significant amount of time during this year’s admissions process by outsourcing both the design of the sheet and exam paper scanning with results issued to pupils in record time. We have greatly appreciated the personal contact and professional service provided; it has exceeded our expectations and my colleagues speak highly of it