Information Technology

Is procedure the enemy?

Is procedure the enemy?

Written by Alan Ingram on Tuesday, 17 September 2019. Posted in Information Technology

As an ISO 9001: 2015 accredited organisation, we pay close attention to our procedures. They ensure things run smoothly, consistently and make sure quality is maintained.

However, recent events in the IT world and attitudes within IT departments we come across are making us question whether procedure is, in some cases, being turned into the enemy of good operations?

Wireless in the real world

Wireless in the real world

Written by Richard Adams on Wednesday, 01 July 2015. Posted in Press coverage, PC Pro magazine, Information Technology

This article was published in PC Pro magazine in July 2015 (issue 249, page 114) and features comments from Alan Ingram (Technical Director).

Around a year ago, PC Pro received an email from reader Alan Ingram with a plea for help. He wrote:

Protect your business from POODLE

Protect your business from POODLE

Written by Alan Ingram on Monday, 16 March 2015. Posted in POODLE (Padding Oracle On Downgraded Legacy Encryption), Information Technology

The POODLE security vulnerability was identified by the Google Security Team over the summer and effects many web services, including those hosted on Microsoft Internet Information Services (IIS).

It was found to be theoretically possible to force a client web browser to appear not to support newer, more secure encryption methods. This would result in the much older and insecure SSL (Secure Sockets Layer) V3 to be used, potentially making it easier to read the encrypted data.

Think Different (please)

Think Different (please)

Written by Richard Adams on Monday, 07 August 2017. Posted in Press coverage, PC Pro magazine, Information Technology

This letter was written by Alan Ingram (Technical Director) and published by PC Pro magazine in their October 2017 edition (issue 276, page 28).

Why is Jon Honeyball obsessed with Apple? In issue 275, he tells us all about Samsung's desktop-on-a-phone idea, which it pinched from Microsoft. Both seem to have done a good job, but neither is apparently acceptable, and Jon is waiting for Apple to have a go instead.

Buyers beware!

Buyers beware!

Written by Richard Adams on Wednesday, 01 April 2015. Posted in Press coverage, PC Pro magazine, Information Technology

This letter was written by Alan Ingram (Technical Director) and published in PC Pro magazine in April 2015 (issue 246, page 30).

For many years, my advice to online buyers has been to purchase with a credit card. This way, if something goes wrong, you have someone on your side who has a legal imperative to refund your money, even if the original vendor disappears.

Scratching the surface

Scratching the surface

Written by Richard Adams on Friday, 01 March 2013. Posted in Press coverage, PC Pro magazine, Information Technology

This letter was written by Alan Ingram (Technical Director) and published in PC Pro magazine in March 2013 (issue 221, page 10).

I read PC Pro and Jon Honeyball’s columns with interest, but his constant criticism of Microsoft (see issue 220, p70), and his love for Apple, seems inappropriate. Microsoft has made mistakes while pioneering an industry – who can forget the Internet Explorer monopoly debacle – but a decade later, Apple exhibits a much greater control over its own devices.