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Paper and electronic data capture for clinical trials and biotech organisations

Capturing high volumes of patient data from case report forms, patient surveys or questionnaires is a time-consuming and labour-intensive task.

eClinical is a data capture system that combines traditional paper-based surveys with electronic data capture to enable you to process patient data with clinical efficiency, without compromising accuracy, reliability or audibility.

Used as part of an FDA 21 CFR part 11 compliant system, eClinical is a viable, high-quality and lower cost alternative to the large and complex EDC systems used in clinical trials.


Clinical trials are the longest and most expensive component of the drug development process. A three phase trial can involve hundreds of people and cost huge amounts and some of this cost is linked to data collection.

With trial managers under pressure to effectively manage costs to ensure their budgets and timelines are controlled, this is one area where efficiencies can be created.


At ePC, we enable clinical trials organisations - including a number registered with the UK Clinical Research Collaboration (UKCRC) - to process high volumes of paper and online forms more effectively at a time when the number of participants taking part in clinical research in England is increasing with more than 870,000 people involved in 2019/20.

Paper-based clinical trials

For paper-based surveys, eClinical reads handwritten forms via a high-volume document scanner and/or fax server to extract data, record marked diagrams, spot mistakes and validate data before automatically exporting the results into your existing databases.

How it works

  • Create forms (e.g. CRFs, PROs, patient follow-up and questionnaires) with re-usable fields, sections and design elements
  • Capture clinical data from multiple sources (MFPs, scanners, fax, eMail, web and smartphones) in both centralised and distributed capture environments.
  • Index and extract clinical data from scanned documents using OCR, ICR, OMR, and barcode technologies. Only invalid or unrecognisable fields are shown to human operators.
  • Export clinical trials data and integrate with your preferred database, or in-house application
  • Archive and retrieve clinical trials data securely and conveniently for total accountability

Key benefits

  • Accelerate all phases of the drug discovery process
  • Reduce costs of drug discovery and clinical trials
  • Enforce a completely 21 CFR Part 11, Medicines Act (1968), GCP and GMP compliant process
  • Reduce CAPA processing time by over 80%
  • Minimise staff costs and time spent processing forms
  • Eliminate mistakes, improve accuracy and reduce time spent retrieving paper copies

Example paper case report forms (CRFs)

    You can visit our eClinical microsite for further information.

    Electronic data capture

    Whether you're an investigator, monitor or sponsor, eClinical supports you to meet GCP requirements with online forms, dashboards, audit trials, archiving and more.

    York Teaching Hospital


    York Teaching Hospital save 165 hours throughout Phase III clinical study by moving from paper to electronic data capture

    With eForms, the accuracy and timeliness of data collection has improved immeasurably. This was not possible with paper and means we can begin analysis much quicker to establish if the FIT can accurately detect colorectal cancer in patients.

    Monica Haritakis, Clinical Trial Manager, York Teaching Hospital NHS Foundation Trust

    Read more


    • York Teaching Hospital
    • Keele University
    • SPD Development Company
    • University Of Bristol
    • London School of Hygiene and Tropical Medicine
    • Menafricar
    • Cardiff University
    • UCL
    • University of Roehampton
    • University of Exeter
    • University of Oxford
    • Plymouth University
    • NHS Wales
    • KCL

      Case studies

      • Keele Clinical Trials Unit

        Keele Clinical Trials Unit

        Keele CTU saves time by capturing data from paper-based clinical trials with TeleForm.

        Read more

      • Avon Longitudinal Study of Parents and Children (ALSPAC)

        Avon Longitudinal Study of Parents and Children (ALSPAC)

        Based at the University of Bristol, the ‘Children of the 90s’ study uses TeleForm to capture data from the paper versions of their questionnaires.

        Read more

      • University of Plymouth

        University of Plymouth

        Used to support university clinical trials, eClinical is scanning clinical assessment forms for medical students at the University of Plymouth.

      • LSHTM and MenAfriCar

        LSHTM and MenAfriCar

        The London School of Hygiene and Tropical Medicine (LSHTM) and MenAfriCar are using eClinical to study meningococcal meningitis carriage in households in Africa and document the impact of a new vaccine (PsA-TT) on reducing transmission of serogroup A meningococcal meningitis.

        Read more

      • Clinical Trials Group at UCL

        Clinical Trials Group at UCL

        Clinical Trials Group at UCL use EDC system to capture and verify patient feedback

        Read more



        The implementation has been a smooth process. ePC have been really helpful throughout the project. They were able to offer advice when designing / planning the eCRF and help us iron out challenges before they became major issues. Their advice has really helped us focus on what data we needed to collect in order to meet trial objectives and regulatory requirements. I highly recommend them to other CTU’s seeking to implement an eForms system.

        Monica Haritakis, Clinical Trial Manager, York Teaching Hospital NHS Foundation Trust


        Teleform/ePC have been the lynchpin of data collection in our home diagnostic clinical trials for many years. As a small team, the software has given us cost-effective and flexible control to manage a diverse range of paper-based trials using a fully-featured form designer with support for downstream verification workflows all the way to export, while ePC have been instrumental in managing and maintaining the service availability with a high standard of professionalism and technical capability

        SPD Swiss Precision Diagnostics GmbH


        The data capture is much faster and more accurate. More often than not, forms go through without the need to review them. Any issues are usually related to the design of the form or participants not understanding the question or answering it in a way that was not intended. Many users have said the verification process is not only more accurate, it is less of a chore; they actually enjoy verifying now.

        Jo Smith, Database Interface Manager, Keele CTU


        ePC are making a valuable contribution to our aim of running trials in an efficient and cost effective manner.

        Dr. Ingrid Potyka, Senior Clinical Operations Manager, UCL

        Verified product reviews

        • capterra-logo



          4.5 / 5 | 2 reviews

          Essential tool for paper forms

          We use TeleForm to collect data for clinical trials...

          Read more

        • capterra-logo



          4.5 / 5 | 2 reviews

          Easy to use

          Overall, this system works really well for us. This is a great way to capture patient data and scan it into a usable database...

          Read more

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