‘New normal’.

It’s a phase that has entered our vocabulary in recent weeks as the Government try to re-open the UK economy despite the ever-present threat of COVID-19 (Coronavirus).

Consequently, new office layouts to meet the social distancing rules, staggered start/finish times, more home working and increased cleaning are some of the measures likely to be adopted when we do return to office and embark on the ‘new normal’.

As we prepare to make changes, the need for process automation to support critical business operations has never been clearer.

As Coronavirus (COVID-19) cases continue to rise in the UK, the Government has introduced new measures to prevent the spread of the virus. The measures include travelling for work purposes, but only where you cannot work from home and closing educational settings.

Suddenly, IT departments are being asked to support a distributed workforce with many employees accessing the office network from home. As a result, interest in remote home working has grown exponentially since the start of the Pandemic.

In this blog, we provide some guidance on using a Virtual Private Network (VPN) and Remote Desktop Connection (RDC) to access your TeleForm system if you are working from home.

Business process management, or BPM, is a term that often conjures up images of tremendous complexity and exhaustive effort with months of planning, committees, and meetings.

The BPM lifecycle is considered to have five stages: design, model, execute, monitor, and optimise.

In this blog, we explain the five BPM lifecycle phases.

OpenText have released the latest update to their forms processing solution TeleForm. The new version is OpenText TeleForm 16.5.1. The previous release from OpenText was version 16.5.

In this blog, we provide an overview of the latest update, including a jargon-busting explanation of each new feature.

ePC is delighted to announce it has retained its place on the latest iteration of the G-Cloud framework, G-Cloud 11.