Why is Jon Honeyball obsessed with Apple? In issue 275, he tells us all about Samsung's desktop-on-a-phone idea, which it pinched from Microsoft. Both seem to have done a good job, but neither is apparently acceptable, and Jon is waiting for Apple to have a go instead.

Apple is the company that just spent $5 billion on a donut for its new HQ but can't seem to innovate even the simplest of commodities, like a new Wi-Fi router to replace its defunct AirPort range. It seems that all 100,000+ of its employees are too busy designing the all-new iPhone to think up anything new, so he may be waiting some time.

Read the full letter here.

According to Aragon Research, “The secret sauce for BP Logix is in the Process Timeline™, which is unique in the process management market. The Process Timeline simplifies the way of modelling processes, and managing the task completion and the visualisation of process completion to desired outcomes.”

We are pleased to see BP Logix highlighted as a “Hot Vendor in Business Process Management” by Aragon Research. Once again, it reaffirms our choice of partner and offers well-deserved recognition of their unique product offering including the Process Timeline™ which is unmatched by any other iBPMS software solutions in the market and offers business users advanced notice of potential delays, leading to faster and more accurate decision-making.

Alan Ingram, Technical Director, ePC

Process Director is the BPM software behind CapEx approval software solutions for Rentokil Initial and Millennium Hotels. To book a demonstration, please contact us.

Achieved 14 months early, the transition from BN ES ISO 9001:2008 to BN ES ISO 9001:2015 reaffirms our ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements. Our certificate is available to view here.

I would like to pay particular tribute to the commitment from management and the investment in people and training that enables ePC to provide an efficient service to their customers

Neil Urquhart, ISO Auditor, CQS (Certified Quality Systems) Ltd

The standard sets out a framework for effective quality management systems and includes major clauses on leadership, risk, interested parties, people and measurement and analysis.

We are proud to have achieved certification to the most widely recognised international standard for quality management 14 months ahead of schedule. It further demonstrates our commitment to quality and placing customer satisfaction at the heart of the business

Alan Ingram, Technical Director, ePC

In this article, we discuss RPA and how it can work alongside Business Process Management (BPM) in an organisation’s IT strategy.

What is G-Cloud 9?

G-Cloud 9 is an initiative targeted at streamlining the procurement of cloud services by public sector organisations. It offers:

• An OJEU compliant framework agreement with suppliers, from which public sector organisations can procure cloud services without needing to run a full tender, RFQ, ITT or procurement process
• An online store called the ‘Digital Marketplace’ that allows public sector organisations to search for services that are covered by the G-Cloud framework