Business process management

Why do IT (or BPM) projects fail?

Why do IT (or BPM) projects fail?

Written by Richard Adams on Friday, 19 October 2018. Posted in Business process management

Last month, we read an article in IT Pro with the headline Failed NHS IT system will cost £7m to stabilise.

As we read more, it became apparent that 14,600 patient discharge summaries had not been sent to GPs due to an error with a records management system.

As an IT consultancy that works with many NHS Trusts and clinical trial organisations, we found ourselves asking "how did this happen?"

At a time when many organisations are undertaking digital transformation projects, why do many IT or BPM projects fail? At ePC, we do not believe they fail (you’d expect us to say that, right?) but, over the years, we have identified a number of red flags that need to be addressed early for projects to be successful.

These red flags can be found during both the planning - and build – phase of an IT project.

Process Director named in the 2017 Gartner 'Magic Quadrant for iBPMS'

Process Director named in the 2017 Gartner 'Magic Quadrant for iBPMS'

Written by Richard Adams on Tuesday, 24 October 2017. Posted in Business process management, Process Director, Gartner Magic Quadrant for iBPMS

Process Director by BP Logix has been named as a ‘Niche Player’ in the Gartner 'Magic Quadrant for Intelligent Business Process Management Suites (iBPMS)' for the third year in a row.

What is the Magic Quadrant?

The Magic Quadrant plots 19 providers on a grid along the X axis (the ability to execute) and Y axis (completeness of vision). The grid is divided into four (magic) quadrants - niche players, challengers, visionaries, and leaders.

The report reviews the iBPMS market and evaluates the strengths and weaknesses of each vendor, offering critical advice for any organisation considering an iBPMS platform to support digital transformation.

BP Logix named a “Hot Vendor in Business Process Management” by Aragon Research

BP Logix named a “Hot Vendor in Business Process Management” by Aragon Research

Written by Richard Adams on Monday, 07 August 2017. Posted in Business process management, Process Director, BP Logix

Process Director by our partner BP Logix has been named as a “Hot Vendor in Business Process Management” in the Aragon Research 2017 Hot Vendor BPM Report.

According to Aragon Research, “The secret sauce for BP Logix is in the Process Timeline™, which is unique in the process management market. The Process Timeline simplifies the way of modelling processes, and managing the task completion and the visualisation of process completion to desired outcomes.”

We are pleased to see BP Logix highlighted as a “Hot Vendor in Business Process Management” by Aragon Research. Once again, it reaffirms our choice of partner and offers well-deserved recognition of their unique product offering including the Process Timeline™ which is unmatched by any other iBPMS software solutions in the market and offers business users advanced notice of potential delays, leading to faster and more accurate decision-making.

Alan Ingram, Technical Director, ePC

Process Director is the BPM software behind CapEx approval software solutions for Rentokil Initial and Millennium Hotels. To book a demonstration, please contact us.

BPM and RPA. Two sides of the same coin?

BPM and RPA. Two sides of the same coin?

Written by Richard Adams on Wednesday, 07 June 2017. Posted in Robotic Process Automation (RPA), Business process management

Robotic process automation (RPA) is the latest buzzword on the horizon and is rapidly gaining traction in many organisations who want to embrace digital transformation and automate everyday tasks.

In this article, we discuss RPA and how it can work alongside Business Process Management (BPM) in an organisation’s IT strategy.

SharePoint is not BPM software

SharePoint is not BPM software

Written by Alan Ingram on Thursday, 16 February 2017. Posted in Business process management, Process Director, SharePoint

Is your organisation currently using SharePoint for BPM? Are you searching for a better option? Find out why Process Director by BP Logix is the perfect SharePoint alternative.

Although Microsoft SharePoint includes some basic workflow functionality out-of-the-box, as well as development tools for developing more advanced workflows, it is often not the best business process management (BPM) solution to manage, monitor and optimise workflows and business processes.

In fact, organisations that selected SharePoint for its collaboration, file sharing and publishing capabilities are now looking for an BPM alternative for automating and monitoring anything beyond the most basic workflow scenarios.

The SharePoint eForm and workflow tools available to non-developers can work for very basic requirements for inward-facing processes or where customisation is not required but once you need to handle the many complications that exist in day-to-day business activities, SharePoint requires development skills.

These skills are beyond most business users and it soon becomes apparent that if an investment in developers, project managers and infrastructure to support SharePoint development is going to be made, SharePoint alone is rarely sufficient to justify this cost. This is why there are many products available that describe themselves as SharePoint add-ons.

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