Process Director named in the 2017 Gartner 'Magic Quadrant for iBPMS'

Written by Richard Adams on Tuesday, 24 October 2017. Posted in Business process management, Process Director

Process Director by BP Logix has been named as a ‘Niche Player’ in the Gartner 'Magic Quadrant for Intelligent Business Process Management Suites (iBPMS)' for the third year in a row.

What is the Magic Quadrant?

The Magic Quadrant plots 19 providers on a grid along the X axis (the ability to execute) and Y axis (completeness of vision). The grid is divided into four (magic) quadrants - niche players, challengers, visionaries, and leaders.

The report reviews the iBPMS market and evaluates the strengths and weaknesses of each vendor, offering critical advice for any organisation considering an iBPMS platform to support digital transformation.

What is an iBPMS?

According to Gartner, an iBPMS is an integrated set of technologies that coordinate people, machines and things. It emphasises:

  • Support for real-time human collaboration, including integration with social media, mobile and cloud access to processes.
  • Advanced analytics, real-time activity monitoring and decision management for intelligent coordination and management of the interactions of process participants


Market overview

In the 2017 Magic Quadrant, the focus on using an iBPMS to address more-complex work styles that may be less structured or unstructured continues.

The other main focus this year is on making iBPMS’ user friendly so that business users/analysts can author solutions with minimal involvement from IT.

Key findings

In the report, analysts reviewed Process Director V4.5 which is available for on-premise and cloud deployments. They found Process Director well-suited to companies seeking to increase efficiency, reduce costs and address compliance needs.

High levels of satisfaction compared to other vendors

Where cost was a chief factor in the purchasing decision, Gartner found very high levels of customer satisfaction with value for the money spent on the platform.

The report also emphasised the high level of customer satisfaction with the platform's ease of authoring, and reported a quick ramp-up time for application authors to effectively begin delivering solutions.

Expanded capabilities

New in V4.5, the report reviewed ‘Business Events’ which offer a configurable view of significant milestones and activities and provide a mechanism for ad-hoc discussions around those events.

Superior business intelligence with BAM tools

Gartner noted Process Director offers a rich set of business activity monitoring (BAM) tools for process owners, business users and business managers.

You can download the report here.

If you have any questions, or wish to book a demo, please contact us.

About Gartner, Inc.

Garter, Inc. is the world’s leading research and advisory company. It aims to provide a qualitative analysis into a market and its direction, maturity and participants. Gartner does not endorse any BPM vendor, product or service depicted in its research publications, and does not advise technology users to select only those BPM vendors with the highest ratings or other designation. Gartner Magic Quadrant research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About the Author

Richard Adams

Richard Adams

Richard is the Marketing Manager at ePC where he is responsible for marketing, PR and ISO 9001.