Dudley Metropolitan Borough Council erradicate manual data capture tasks with TeleForm

Dudley Metropolitan Borough Council is the local authority of the Metropolitan Borough of Dudley in the West Midlands. It is a metropolitan district council, one of seven in the West Midlands, and provides the majority of local government services in Dudley. It's one of the top performing local authorities in the country, maintaining its maximum four-star status from the Audit Commission.

The TeleForm software is used a good proportion of the week, tending to various customer needs. The time it has saved us regarding data capture and information manipulation is vast. Without this system, time which is now saved would be wasted on lengthy data capture tasks. I truly believe time and money has been saved with thanks mainly to the TeleForm system and ePCs support.

Chris Marsh, Dudley Metropolitan Borough Council

If you want to learn more about TeleForm, or wish to book a demonstration, please contact us.

Back to case studies