BPM and the cloud: the perfect couple
Last week’s post discussed two equally relevant approaches to BPM, highlighted the Cloud and speculated that now might be the perfect time for organisations to review BPM activity and consider the move to a Cloud based platform.
Today, we’re going to investigate why BPM and the cloud make the perfect couple.
The table below shows how your corporate objectives for implementing a BPM solution marry with the features of a Cloud-based approach.
| BPM objective | Cloud feature |
|---|---|
Reduce administrative burden and moving data entry to the best qualified person |
No access boundaries; bridge corporate firewalls to include customers or public within your processes |
Widen your process audience and boost accessibility |
Global access from anywhere with mobile and tablet support |
Reduce errors and ad-hoc fire-fighting of exceptions |
A single repository for all your workflows, rules and forms |
Improve your process speeds and completion times |
Removal of global reliance on a single local or slow Internet connection |
Enhance organisational dynamism |
Dynamic hardware platform and user licensing that scale to meet your demand |
Ensure business continuity |
The infrastructure, backups and Disaster Recovery are all managed professionally |
Improve process quality and therefore your customer experience |
A consistent user experience |
Ensure conformity and compliance |
Independent hosting of data and audit trails for compliance |
Increase visibility for both process participants and management alike |
Instant access to process statuses wherever you are |
Focus on process investigation and improvement |
Delegate development between suppliers or internal resource as required |
As you can see, the features inherent of a Cloud platform cover many of the benefits sought out by implementing a BPM solution.
So, if implementing a new BPM methodology or a simple workflow system, the Cloud might make an ideal partner.
In the final blog of the series, we’ll highlight some of the potential pitfalls that could put a strain on the relationship.
If you want to find out more about our BPM and data capture solutions, or wish to book a demonstration, please contact us.
About the Author
Alan Ingram
Alan is responsible for the strategic direction of ePC’s technical services and managing relationships with key client accounts.