Workflow automation

When thinking of workflows, most people think of flowcharts that link one step after another into a chain. Many business processes work well when thought of this way and Process Director allows you to represent a string of events in a flowchart with design principals such as decisions, parallel steps, loops, approvals, notifications etc.

However, not every process follows a pre-defined path and Process Timeline™ in Process Director gives you the power to create and automate workflow processes that move in any direction you require, based on user behaviour, internal data or external conditions. This allows the participants themselves to direct the flow of the process.

Process Director provides not only a traditional linear workflow designer but also a unique approach to define and monitor business processes. It uses patented technology to fuse project management methodologies with BPM for a web based Gantt view.

Sophisticated business processes can now be defined and automated through a project management-like interface. More than a new interface, it has been designed to address non-linear processes; those processes that cannot be easily represented in traditional workflow style flowcharts making it ideal for activity-based processes that may be able to run tasks in parallel. This makes it perfect for achieving efficiency gains by identifying where multiple steps can be run concurrently, rather than delaying one task simply because another task has not yet finished.

Process Timeline™ provides alerts for a variety of due date and time-related conditions. For example, a manager can be notified when a task is nearly due, or overdue. However, it goes beyond simple due date notifications and allows you to automate workflow processes to provide alerts when an activity or task is predicted to be late, perhaps days or weeks and many steps before it has reached that point in the workflow.

No other workflow automation software can offer you this innovative, patented technology.

Constantly assessing each running process to determine if any future activity is likely to be delayed, Process Timeline™ can notify you or take some other action that you specify. No other workflow automation software can offer you this innovative, patented technology.

Enabling the process builder to specify activity dependencies and conditions, planned duration and order, Process Timeline™ offers complete control over running processes with the ability to:

• Predict the completion time of any current or future activity
• Cancel an activity or process
• Reassign an activity to another user
• Restart an activity

Additional features:

• 100% web-based graphical interface
• No programming required
• Rules-based business logic supporting dynamic workflow routing
• Due date and duration management with escalation
• Advanced workflow processing (sub-workflows parallel processing, conditionals, reminders)
• SOX, HIPAA and 21 CFR part 11 compliant
• Fully auditable
• Electronic and digital signatures

Combined with traditional flowchart-based workflows, Process Timeline™ offers a more powerful, business friendly solution for controlling key business processes.