OpenText release LiquidOffice 21.2

OpenText have released the latest update to LiquidOffice. The new version is OpenText LiquidOffice 21.2. In this blog, we provide an overview of the latest update, including a jargon-busting explanation of each new feature.

What is LiquidOffice?

OpenText LiquidOffice is an intelligent forms automation solution that enables organisations to use rich web and PDF forms to collect, route, and process information.

New updates

LiquidOffice 21.2 includes several new features that are intended to improve performance, recognition, quality, and platform support.

File upload management

A new option is available to control the types of files uploaded to the LiquidOffice Server. In Management Console, selecting the File Upload Formats setting enables an administrator to specify a list of file types that can be uploaded or prevented from being uploaded using the Allow List, Deny List, Allow All or Deny All options.

New charts

Flash charts previously used for BAM/Analytics in Portal have been replaced with new HTML5 Charts to improve compatibility with browsers and enhance appearance.

Configuration option for Mobile Portal

A configuration option has been added to the Server Settings in Management Console which allows an administrator to enable/disable visibility and access to the Mobile Portal.

Work queue visibility

To help quickly identify the work queues that require attention, items count for each work queue is now displayed under the Locations menu in Portal Assignments.

Field name size

The size of field names has been increased to 100 characters from 30 characters. This can help when importing existing HTML and PDF forms with long field names.

Other updates

• The Process Studio grid preference will now be retained upon next launch. For new installations, the grid is turned off by default.
• ELOPE content has been moved from the /extras folder to the /SDK folder.
• The sample integration with Drools to support integrated business rules has been removed.
• Roles will be re-assigned to renamed users and users moved from one OU to another OU.
• Assignment list item information can now be selected by mouse in all supported Desktop browsers.
• The technology used to store downloaded forms in Mobile Portal has been replaced for improved compatibility with browsers. See installation notes below for more details.
• Support has been added for multi-tenant versions of OpenText Directory Services (OTDS).

Updated platform support

LiquidOffice 21.2 has added support for the following platforms:

• Java SE 14,15, and 16 Oracle JDK
• Java SE 14, 15, and 16 OpenJDK
• OpenText Content Server 20.x, 20.2, and 21.x
• Samsung Internet Browser
• Adobe Acrobat Reader 17.x
• OpenText Directory Services (OTDS) 20.2.x
• TomEE 7.0.9

Fixes

A total of nine issues have been addressed in this latest release. Please contact us if you would like confirmation if one of your issues has been fixed.

Deprecated features

The release notes include details of deprecated features in this or a previous release. We recommend you migrate from these features for maximum compatibility.

LiquidOffice roadmap

LiquidOffice will continue to evolve as an intelligent forms automation solution that transforms the way demanding enterprises collect and process information from employees and customers.

Some of the planned enhancements for 2021 and beyond include:

Integrated form solutions

• New design and process features to facilitate delivery of integrated form solutions
• Enhanced integration to OpenText applications and content services

User experience

• Enhanced web form design with support for new controls and responsive web forms
• Enhanced portal for desktop and mobile access with integrated administration

Next steps

For customers with a current support and maintenance contact, please contact us to find out if you are eligible for an upgrade. We can also help if you are no longer supported and wish to upgrade. Upgrading from a previous version of LiquidOffice is a simple migration which will preserve all your existing form templates, scripts, and configurations.

What new features would you like to see included in future versions? Contact us with your thoughts and we will ask OpenText to consider them for future releases. and we will ask OpenText to consider them for future releases.