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Adecco Group

Adecco Group implement a TeleForm-based timesheet processing solution to manage timesheets faxed by temporary workers each week more effectively, pay wages and bill the recruitment clients.

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Challenge

Adecco required a timesheet processing solution to manage timesheets faxed by temporary workers each week more effectively, pay wages and bill the recruitment clients.

Solution

A 16-line ZetaFax server that receives faxed timesheets and passes them to the TeleForm software which automatically reads the handwritten information. This is delivered directly to a bespoke electronic verifier which checks and matches temp data with the client’s booking record to ensure that the hours worked and the hours requested by the employer match.

The timesheet is merged with the client’s bill electronically, ready to be printed or emailed, and the invoice is sent to the accounts department for payment. All data is stored in our document storage and retrieval system, eStore.

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Adecco Group had a fax scanner before installation but the new set-up is quicker and, combined with TeleForm verifier and eStore, processes are more efficient. eStore allows Adecco Group to retrieve timesheets easily – simply by inputting a Temp’s ID number while timesheets and booking forms are matched with any discrepancies highlighted to an operator for review.

We have saved time and streamlined our processes by implementing this impressive, simple-to-use and accountable solution

Chris McLeod, Systems Analyst, Adecco