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Business process management and workflow solutions

Whether you're training a new employee, raising a PO or initiating an IT change request, every activity you undertake in the workplace is part of a process. These processes need to be followed consistently, be simple to understand and maintain their history for audit purposes. And they need to be lean and agile to create competitive advantage and filter out inefficiencies. All too often however, these processes are paper based and involve manual data entry.

Modern workflow technology is going to be extremely important to our business as we strive to standardise and streamline processes across the globe. This has been a very impressive first attempt but the really interesting part now is; what else can we do with this capability?

Chris Broe, Group Chief Information Officer, Rentokil Initial

Fortunately a solution is at hand. At ePC, our business process management (BPM) software helps optimise departmental processes, eliminate unnecessary costs and benefit the very heart of your business.

Any process that requires human interaction would benefit from being mapped out and improved through careful design and workflow simulation. Once optimised, it can be deployed for employees, suppliers and customers to perform their parts, with automated alerts, comprehensive reporting and audit trails providing a hassle free, efficient and compliant experience for the user.

In this section, find out about our approach to workflow automation and business process management:

Electronic forms (eForms)

Design, deploy and route electronic forms within your department, throughout your organisation - even with your suppliers and customers.

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Business rules

Embed reusable business rules into a workflow (or form) to control what is next triggered depending on the conditions present.

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System integration

Connect to, and exchange information with, your existing databases and legacy systems.

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Business process mapping

Map out your internal processes through careful design and workflow simulation.

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Management reporting

Out-of-the-box dashboard reporting and training for users to create dynamic dashboard style reports containing tables, graphs and charts.

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Maintain a full audit trail of system activity for complete compliance.

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