Why do IT (or BPM) projects fail?

Why do IT (or BPM) projects fail?

Written by Richard Adams on Friday, 19 October 2018. Posted in Business process management

Last month, we read an article in IT Pro with the headline Failed NHS IT system will cost £7m to stabilise.

As we read more, it became apparent that 14,600 patient discharge summaries had not been sent to GPs due to an error with a records management system.

As an IT consultancy that works with many NHS Trusts and clinical trial organisations, we found ourselves asking "how did this happen?"

At a time when many organisations are undertaking digital transformation projects, why do many IT or BPM projects fail? At ePC, we do not believe they fail (you’d expect us to say that, right?) but, over the years, we have identified a number of red flags that need to be addressed early for projects to be successful.

These red flags can be found during both the planning - and build – phase of an IT project.

ePC awarded place on the Digital Outcomes and Specialists (DOS) 3 framework

ePC awarded place on the Digital Outcomes and Specialists (DOS) 3 framework

Written by Richard Adams on Monday, 01 October 2018. Posted in Digital Outcomes and Specialists (DOS), Crown Commercial Service, Company news

ePC is delighted to announce we have been awarded a place on the Digital Outcomes and Specialists (DOS) 3 framework.

What is the Digital Outcomes and Specialists 3 framework?

Operated by the Crown Commercial Service (CCS), the framework enables the public sector to procure specialist teams, or experienced IT professionals, to design, build, test and deliver software applications and digital services.

The framework has 2,953 suppliers, with many of them SMEs.

ePartner Consulting Ltd gain Cyber Essentials certification

ePartner Consulting Ltd gain Cyber Essentials certification

Written by Richard Adams on Monday, 24 September 2018. Posted in Company news

ePartner Consulting Ltd is delighted to announce we have been awarded Cyber Essentials certification after successfully passing an independent assessment of the security controls in place across the business to protect against internet security threats.

What is the Cyber Essentials scheme?

Cyber Essentials is a Government-backed, industry-supported scheme to help organisations protect themselves against common internet threats and make the UK a safer place to conduct business online.

BP Logix launch AI-enabled Process Director v5.0

BP Logix launch AI-enabled Process Director v5.0

Written by Richard Adams on Monday, 27 August 2018. Posted in Business process management software (BPMS), Process Director, BP Logix

BP Logix recently announced Process Director v5.0, an AI-enabled, low-code/no-code BPM and case management platform that empowers business users to easily develop, deploy, and enhance critical digital applications.

We've spent the last few weeks reviewing the latest version and found it comes packed with new features and improvements.

Talk to your vendor

Talk to your vendor

Written by Richard Adams on Thursday, 23 August 2018. Posted in Press coverage, PC Pro magazine

This letter was written by Alan Ingram (Technical Director) and published by PC Pro magazine in their August 2018 edition (issue 286).

I read your article on document management (see issue 285, p102) with interest, as I run an IT consultancy specialising in data capture and workflow. Eddie Ginja recommended that “business should identify exactly what the business need is”, which is good advice, but he goes on to recommend creating a list of requirements, what you want it to do and how much you want to spend; this is the point at which I would urge engaging with likely vendors.

All too often, we vendors are given soulless lists of requirements and asked to put a tick against the ones we can do.

All too often, we vendors are given soulless lists of requirements and asked to put a tick against the ones we can do. If we tick the right boxes and it progresses, more often than not we find the list of features was created without any real understanding of what technology can offer or how best it can be used to meet the business objectives.

That’s a shame, as it’s that guidance that companies such as ours provide. Engaging with vendors gives customers the opportunity to plan a better solution and allows vendors to prove their worth even before money has changed hands.

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