Monarch Recruitment

The Client

Monarch Recruitment Ltd is one of the UK’s largest and most successful specialist recruitment consultancies. Monarch focuses primarily on three recruitment sectors: IT, Teaching and Earth Science Oil & Gas placements. The teaching recruitment sector is highly active, handling thousands of temporary and permanent teaching placements each week.

The Challenge

Temporary education staff are normally required last minute, to stand-in for absent teachers, so schools will contact Monarch to arrange teacher placement bookings with little notice. Once the teacher has been informed and the booking agreed, timesheets need to be distributed to the schools to record the temporary teacher’s activities. Following completion of the placement period, the timesheets need to be quickly sent back to Monarch for processing so that teachers can be paid and schools can be billed. The system needs to be robust to ensure that pay and bill systems use agreed rates and duplicates aren’t double billed or paid. Above all, timesheet processing needs to be rapid and highly accurate, linking the booking system to the accounting system.

The Solution

Incorporated products and services:

• TeleForm Workgroup
• eStore
• ZetaFax with 8 channel ISDN fax card
• Wavecom FastTrack Supreme GMS device for sending SMS text messages
• Memorable 0844 local rate numbers for receiving faxes
• eFlex for text sending and report generation
• Bespoke validation interface
• Bespoke integration to Matchmaker booking system
• Bespoke integration to Sage billing system
• Forms design and scripting
• On-Site installation
• Training & Consultancy
• Technical Support & Maintenance

Full Case Study

Example Form